The Answer Group

Are you interested in great service and support right here in Frederick County? I am the owner of The Answer Group, a technology company. I focus on helping small business in Frederick County, Maryland and I specialize in VoIP phone systems. I am your IT guy.

Phones

We provide fantastic business phones with great features that will help get your work done! Whether you are looking for a phone system hosted in the cloud, or one in your office I can help. And I provide VoIP local and long distance calling via your Internet connection. Crystal clear calls that save you money.

Support

Need support from someone you can trust? I understand your needs, after all, my company is just like yours. I live and work in Frederick County. I provide on-site and remote support on a contract or hourly rate.

A telecommunications and technology company

Asterisk

Asterisk is a free and open source framework for building communications applications and is sponsored by Digium. We use Asterisk to build communication systems both in-office and in-the-cloud. Asterisk state-of-the-art software is the building block for incredible feature rich phone systems which provide VoIP, SMS, and much more.

Centos

CentOS Linux provides a free and open source computing platform to anyone who wishes to use it. CentOS Linux releases are built from publicly available open source source code and provide the platform for modern communication systems that are perfect for Asterisk and more. Centos servers provide solutions to solve business problems.

Incredible PBX

Incredible PBX is a secure and feature-rich implementation of the terrific Asterisk® PBX. Incredible PBX was engineered to provide rock-solid security while delivering the most comprehensive collection of Asterisk utilities available. We use Incredible PBX to create a complete communications platform which includes centralized fax, voice activated SMS and more.

Calls via VoIP

The industry's Leading Wholesale VoIP Service Provider. VoIP Innovations offers high quality and low cost Wholesale VoIP Origination, Termination and E911 services to ITSPs and re-sellers. VoIP Innovations provides a top-tier VoIP platform with excellent support and state-of-the-art technology. With VoIP Innovations, VoIP just works!

Software

Open source software is software that can be freely used, changed, and shared by anyone. Open source software is made by many people, and distributed under licenses that comply with the Open Source Definition. We use open source products to provide security, backup solutions, firewalls, Office Automation, PBX solutions, and more. Open source is your source to modern, secure solutions for your business.

Allworx

Whether your business has 10 employees at a single site or hundreds of employees at multiple sites, traditional phones lines, VoIP lines, T1 or T1/PRI, Allworx has a solution designed with your business in mind. Allworx provides a feature rich set of solutions to providing businesses with an extraordinary and elegant communications platform. I have been installing Allworx systems for a many years with great success. My customers love Allworx!

High quality

SoliCall developed patented technology for improving audio quality in telephony. SoliCall’s unique audio noise reduction software includes noise reduction featuring innovative profile-based noise reduction, client or cloud based echo cancellation and automatic gain control. SoliCall’s noise cancellation software can easily improve voice quality in VoIP, PSTN etc. I use SoliCall’s technology to improve the quality of VoIP.

Rysync

Rsync is a fast and extraordinarily versatile file copying tool. It can copy locally, to/from another host over any remote shell, or to/from a remote rsync daemon. It is famous for its delta-transfer algorithm, which reduces the amount of data sent over the network by sending only the differences between the source files and the existing files in the destination. I use rsync for backups and mirroring both on-site and off-site copies of data.

What they are saying

Mike Koenig of The Answer Group has been able to provide invaluable assistance during several of our office re-locations over the last twenty years in business. His company was able to move all of our technology, including large architectural printers and plotters. When we moved in it just worked!

Bruce G. Mahlandt, Vice President CMW Group, Inc. – Architects / Planners

Working for a non-profit, it can be quite challenging managing time and money. I am very lucky to have Mike Koenig of The Answer Group on my side. He responds almost immediately when I call.

Sharon Strausbough, Finance Manager for The Religious Coalition

Mike Koenig of The Answer Group was a great asset in my transition to my new role as Office Administrator for the Mid-Atlantic District Office Christian and Missionary Alliance. He set up PC's, email, phones, voice mail, and came through with some great ideas on call flow for our new team.

Yenory Orozco, Office Administrator for the Mid-Atlantic District of the Christian & Missionary Alliance

The Answer Group is always incredibly responsive and effective in helping us resolve technical issues. They handle printers, PC's, laptops, file servers, firewalls, and phone systems. They do it all! I would highly recommend The Answer Group for all of your IT needs.

Bruce G. Mahlandt, Vice President CMW Group, Inc. – Architects / Planners

The Answer Group provides rock-solid solutions to fix my most taxing technical problems. I count on Mike Koenig, and he always delivers!

Sharon Strausbough, Finance Manager for The Religious Coalition

Mike is "our IT guy". He responds almost immediately to any issue. He often fixes the problem remotely and seems to somehow be able to take care of any of our technical issues. It has been a pleasure working with him, and I have come to rely on his technical expertise.

Yenory Orozco, Office Administrator for the Mid-Atlantic District of the Christian & Missionary Alliance

Mike Koenig has been able to retrieve important files that had been deleted, saving me a lot of time and headache.

Eric Milkie, Case Worker / The Religious Coalition for Emergency Human Needs

A telecommunications and technology company

Asterisk

Centos

Incredible PBX

Calls via VoIP

Software

Allworx

High quality

Rysync

What they are saying

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